Automatio Privacy Policy

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We at Automatio.co are committed to protecting users’ privacy and to being transparent on how we do it. This privacy policy describes our privacy practices in detail.

This policy provides information on why, how, and what data we collect, with whom we share it, and what you can do about it. It also contains information on the security measures, data transfers, and changes to the policy.

It contains the information that is essential to inform you of our privacy practices and to allow you to make an informed decision on exercising your privacy rights. If you want to know more, contact us at [email protected].


Collecting and Processing Your Personal Information

We do collect your personal data, which means that we are a data controller under the GDPR and other data protection laws.

We use third-party tools for processing the data on our behalf. They are data processors under the GDPR and other data protection laws.

We collect and process data according to the data protection laws applicable to the relationship between us and you. The legal basis of collection and processing depends on the specific data and the specific context of the collection. Among others, it may include:

  • We need to enter in a contract with you, such as when you create a user account on Automatio
  • We need personal data in order to provide you with some features of our services, such as when you connect your Google Drive with Automatio
  • Your explicit consent
  • Our legitimate interest
  • Payment processing
  • Complying with the laws.


How We Collect Personal Information

We collect your personal data in two ways:

  • Data that you provide to us. This may be the data you provide us for creating a user account when contacting us for customer support, or in another way.
  • Data we collect by tracking technologies. We collect this data through third-party services. Most often they use cookies for collecting the data.


Categories of Personal Information We Collect

We collect and process the following categories of personal data:

  • On arrival to the website
  • IP address
  • Device fingerprints
  • Data on your behaviour on our website
  • On creating a user account
  • Full name
  • Email address
  • On using certain features of our services
  • Your personal data that you have shared with Google, including data that you have made publicly available, your spreadsheets and all other files you have stored on Google Drive
  • Your Google email address

When you pay, your payment information is collected and processed by Stripe, our payment processor, we do not get in touch with your payment data.


Why We Collect Personal Information

We collect and process your personal data for the following reasons:

  • To operate and maintain our service and our website
  • To enable you to use our service
  • To monitor how user behave and use our website and service
  • To gather analytics data related to improving our service
  • To communicate with you
  • To provide customer support
  • To detect, prevent, and address any technical issues


With Whom We Share Your Personal Data

We use third-party tools that help us facilitate and operate our website and our service. These third-party tools process the data we collect from you on our behalf.

For each purpose, we share your data with:

  • Providing our services. To provide with our services, we need to make a connection between our application and your Google Drive. We use Google Drive API for that purpose. In the process, there is an exchange of your personal data between Automatio and Google. We exchange your personal data according to this Privacy Policy and Google API Services User Data Policy.
  • Analytics. We analyze users’ behaviour on our website by using Google Analytics and Facebook Pixel.
  • Advertisement. We use Facebook tracking technologies to track your behaviour on our website in order to provide better content and ads that serve you. We hereby confirm and assure that any personal data obtained through Google API Services utilized by Automatio is not shared with Facebook or any other third party, and vice versa. All data derived from integrated services remains within the confines of Automatio and is strictly safeguarded against any unauthorized sharing for advertising purposes. Our commitment to data privacy and security is of utmost importance, and we adhere to all relevant legal and ethical standards in handling user information.
  • Payment. We use Stripe to process payment. We don’t get in touch with your credit card number or any other payment information. You provide such data directly to Stripe.



Your Rights as the Owner of Your Personal Data

Data protection laws give you rights as the owner of personal data. Depending on where you are from, you may have one or more of the following data subject rights:

  • Right to know whether we collect and process information about you and what categories of data we collect and process.
  • Right to access to your data.
  • Right to rectification, i.e. to correct your inaccurate data
  • Right to object to the processing of your data
  • Right to the restriction of data processing
  • Right to erasure of your data
  • Right to data portability, which means that you may transfer the data we have about you to another data controller
  • Right to request not to be subject to automated processing, including profiling. 


How Can You Exercise Your Rights as the Owner of Personal Data

You may submit requests for exercising your data subject rights by contacting us:

We may request information for you in order to verify your identity before providing any personal information. You may exercise your rights only in relation to your own data, so we have to be sure that we communicate with the right person.


Location and Transfer of Your Personal Data

We use third-party services for storing your personal data. We store and transfer the data according to the applicable data protection laws. In addition, we have contracts with the third-party services we use, so they are contractually bound to keep your data safe and to handle it according to the laws.

If you are a user from the European Union, we make efforts to store your data in a member-state of the European Union. It may be transferred to a third country only based on an adequacy decision, on standard contract clauses, or another basis according to the GDPR.


Security of Your Personal Data

We take appropriate technical and organizational measures to protect your personal data against, destruction, loss, alteration, unauthorized use or access. The technical measures include encryption of the databases and backups.

Our third-party service providers are reputable companies that also use appropriate safeguards to keep your data secure. They are contractually bound to do so.

Finally, it is up to you to keep your data safe by protecting your username and your password in order to avoid unauthorized access to your account and the data associated with the account.


Protecting Your Child’s Privacy

We do not knowingly collect and process personal data of children below 16 years of age. If you are a parent or a guardian of a child of whom we may have collected or processed personal data, please contact us. If we become aware that we collected such data, we will delete it immediately.


Changes to This Privacy Policy

We may update this privacy policy from time to time. If we do it, we will notify you of the changes by email, blog post, or another method we find it.


Contact Us

For any information about this privacy policy, contact us at [email protected].


Last update: 16/11/2023